SMS Terms & Conditions
Last updated: September 2026
Program Overview
Aura Lux Listings is a brand of Nero AI Consulting LLC (“we”, “us”). We send text messages (SMS/MMS) only to people who have given us their express consent. These SMS Terms apply to all text messages we send and supplement our Terms of Service and Privacy Policy.
Types of Messages We Send
Each program below requires its own consent. Agreeing to one does not sign you up for the others.
Marketing & Promotional
- What you receive:
- Offers, promotions, discounts, and announcements about new services for listing agents, starting with a welcome message that delivers your $50-off sign-up code.
- How you opt in:
- Checking the unchecked SMS consent box on our text sign-up form (on auraluxlistings.com/text-updates or the sign-up window on our website) and submitting your mobile number.
- Message frequency:
- Recurring. Message frequency varies.
- Welcome message (sent once, right after you opt in):
- “Aura Lux Listings: Your $50 code is FIRST50. Use it to get your first listing video for $247: auraluxlistings.com/first50 Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.”
- Sample message:
- “Aura Lux Listings: Turn your existing listing photos into a branded Reel + widescreen video in 24 hrs, $297 flat. auraluxlistings.com Reply STOP to opt out.”
Transactional (Order Updates)
- What you receive:
- Order confirmations, submission reminders, delivery notices, and revision updates for an order you placed.
- How you opt in:
- Checking the optional, unchecked SMS consent box on our order submission form after purchase.
- Message frequency:
- Varies by order, typically 1–5 messages per order.
- Sample message:
- “Aura Lux Listings: Your listing videos are ready. Check your email for the download link. Reply HELP for help, STOP to opt out.”
Customer Support
- What you receive:
- Replies to questions and support requests you send us, including revision requests.
- How you opt in:
- Checking the optional SMS consent box on our order submission form, or texting us first with a question or request.
- Message frequency:
- Varies based on your requests.
- Sample message:
- “Aura Lux Listings: Thanks for reaching out. We received your revision request and will reply within 1 business day. Reply STOP to opt out.”
Consent Is Not a Condition of Purchase
You never have to agree to receive text messages to buy from us. SMS consent boxes on our website are always optional and never pre-checked.
How to Opt Out
Reply STOP to any message at any time to stop receiving texts from us. You can also reply UNSUBSCRIBE, CANCEL, END, QUIT, or STOPALL. You will receive one final message confirming you have been unsubscribed, and no further messages will be sent to that number unless you opt in again. You may also opt out by emailing help@auraluxlistings.com.
To resubscribe, reply START or UNSTOP.
How to Get Help
Reply HELP to any message for assistance, or contact us at help@auraluxlistings.com.
Message and Data Rates
Message and data rates may apply according to your mobile carrier’s plan. Message frequency varies by program as described above. We do not charge for text messages.
Carriers and Delivery
Text messages are supported by major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages. Delivery of any message is not guaranteed.
Eligibility
Our SMS programs are available to U.S. mobile numbers only. By opting in, you confirm you are at least 18 years old and are the account holder of the mobile number provided or are authorized by the account holder to consent.
Privacy
We do not sell, rent, or share your mobile phone number or SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes. See our Privacy Policy for details on how we handle your information.
Changes to These Terms
We may update these SMS Terms from time to time. The “Last updated” date above shows when they last changed. Material changes will not apply to consent you gave earlier without notice.
Contact
Aura Lux Listings, a brand of Nero AI Consulting LLC · help@auraluxlistings.com